|   |
Wade Felde 9831 Bluebird St. NW Coon Rapids, MN 55433 US wade@wasacola.com |
Home Phone: (763) 757-0746 Work Phone: (763) 551-5113 URL: http://www.wasacola.com |
| OBJECTIVE | Looking for a company that will let me have a variety of work. I can work in a number of computer systems and learn new systems pretty easily. I enjoy learning new skills. Willing to learn and adapt to new situations. |
| EXPERIENCE | 3/1999 - Present | Christopher & Banks | Plymouth, MN |
|   | System Administrator |
|   |
Assist store personnel with register hardware and software problems. Communicates with all software vendors to
develop and maintain POS systems. Plans and coordinates the budgeting, configuration and operations of all personal computer and computer network devices. Provides technical service support; installation, maintenance, and software training support; and monitors/develops procedures for personal computer and network management. Provides technical expertise for all network users in the area of training, problem resolution, hardware and software upgrades. Ensures that all personal computers and network services are functioning properly and are available for intended uses. Some programming in a small variety of languages. Using primarily Perl, also including batch programming and using Crystal Reports 8.5. Work with Microsoft operating systems from Windows 95 to Windows 2000, Windows NT and Windows 2000 Server. Work with Mac OS 9.1 as well as some Sun Solaris experience. Work with Microsoft SQL Server 7.5 and 2000. |
|   | 3/1998 - 3/1999 | Travelers Express | St. Louis Park |
|   | QA Specialist |
|   | Helping out first and second level support with problems they could not solve. Working with getting electronic reports to customers. Setting up reports and helping customers when they had problems. Working with developers so they could interface with Travelers Express equipment connected to PC's or registers. |
|   | 11/1994 - 3/1998 | Braun's Fashions | Plymouth, MN |
|   | Help Desk Coordinator |
|   | Help stores correct problems with their registers (both POS functions and hardware) over the phone. Testing new POS software, and installing on register systems. Writing the manuals and register problem guides. Some hardware installation i register systems. Working with PC support functions on office computers attached to a AS/400. Installing and backing up software on office computers. |
|   | 10/1991 - 6/1994 | Midwest Independent Inventory Professionals | West St. Paul |
|   | MIS Manager |
|   | The programming and preparation of the computers and hand held equipment, before and after the inventories. Creating programs to transfer data from one computer format to another using Alpha 4, Microsoft Works, MS/DOS, and Turbo Pascal. Supervising employees and physical inventories in stores, entering information using a 10 key, and direct contact with the customers. |
|   | 1/1985 - 12/1991 | RGIS Inventory Specialists | Minneapolis, MN |
|   | Auditor |
|   | Started as a part time auditor, and had been promoted to a team leader. Duties included: entering data into a 10 key, scheduling employees, supervision of employees, direct contact with customers, assisting new employees, and responsibility for equipment and paperwork. |
| EDUCATION | Capella University | Minneapolis, MN |
|   | Certification |
|   | I have been certified in Web Application Development from Capella University as of October 9, 2002. This included working with ASP, Java, Javascript, XML, Perl, PerlScript, VBScript, and Dreamweaver. |
|   | Inver Hills Comm. College | Inver Grove Heights, MN |
|   | Vocational |
|   | Course work included: Law Enforcement, Computer Science (Languages: VAX Assembly, Pascal), Calculus, Composition. |
| SKILLS | Skill Name | Skill Level | Last Used | Experience |
|   | Perl | Intermediate | Currently used | 3 years |
|   | Technical Support | Intermediate | Currently used | 8 years |
|   | Network Administration | Intermediate | Currently used | 2 years |
|   | Web Design using CGI | Intermediate | Currently used | 3 years |
|   | Unix (BSD) | Intermediate | Currently used | 6 years |
|   | HTML | Intermediate | Currently used | 4 years |
|   | SQL | Intermediate | Currently used | 4 years |
| REFERENCES | Dave Shelstad |   |   |
|   | Phone Number: | (651) 777-3488 |
|   | Email Address: | dgs@visi.com |
|   | Reference Type: | Personal |
|   | Luke Fredrickson | Applied Communications of Minnesota |   |
|   | Phone Number: | (952) 471-8558 |
|   | Email Address: | lfredrickson@acmn.com |
|   | Reference Type: | Professional |
|   | Mary Riebe | Christopher & Banks |   |
|   | Phone Number: | (763) 551-5000 |
|   | Email Address: | mriebe@christopherandbanks.com |
|   | Reference Type: | Professional |